Privacy policy

Last updated: 15 October 2026

This Privacy Policy explains how Orpheus Recruitment Ltd ("we", "us", "our") collects, uses and protects your personal information when you visit this website or buy The 7-Day Family Cyber Shield. By using this website, you agree to the practices described below.

1. Information We Collect

We collect only the information we need to deliver our products and support you:

  • Name - when you make a purchase.
  • Email address - when you sign up to receive emails from us, or when you make a purchase.
  • Order details - your country, order number and the product you bought, passed to us by ClickBank.
  • Usage data - such as your IP address, browser, device, pages viewed and how you arrived at our site, collected automatically through cookies and analytics.

We do not ask for your phone number or home address.

Payment Information

All payments are processed securely by ClickBank, the retailer of our products. We never see, collect or store your card or bank details.

2. How We Collect Information

  • Email sign-up forms - when you enter your details to receive free guides, updates or offers.
  • Purchases - when you buy through ClickBank, which shares your order details with us.
  • Automatically - through cookies and analytics tools when you browse our website.
  • Directly from you - when you email us for support.

3. How We Use Your Information

  • To deliver the product you bought and give you access to it.
  • To send you emails, such as tips, updates and offers related to family online safety. You can unsubscribe at any time using the link in every email.
  • To answer your questions and provide customer support.
  • To understand how visitors use our website so we can improve it.
  • To keep our records for accounting, tax and legal purposes.

4. Legal Basis for Processing (UK and EU GDPR)

If you are in the United Kingdom or the European Economic Area, we process your personal information on the following grounds:

  • Contract - to deliver the product you bought and support you.
  • Consent - to send you marketing emails and to use non-essential cookies, where you have agreed. You can withdraw your consent at any time.
  • Legitimate interests - to run, secure and improve our website and business, in ways you would reasonably expect.
  • Legal obligation - to keep financial records required by law.

5. Third-Party Services

We use trusted third-party providers to run our business. Each has its own privacy policy:

  • ClickBank - payment processing, order management and refunds.
  • Shopify - website hosting and website analytics.
  • Our email marketing provider - to store email subscribers and send our emails.

6. Cookies and Tracking Technologies

Cookies are small files stored on your device. We use them to:

  • Make our website work properly.
  • Understand how visitors use our website, such as which pages are most popular.
  • Remember your preferences.

Where the law requires it, we will ask for your consent before setting non-essential cookies. You can also block or delete cookies at any time in your browser settings, although some parts of the site may not work as well.

7. Data Sharing

We do not sell your personal information. We share it only with the service providers listed above, and only as far as they need it to provide their services to us. We may also disclose information if the law requires us to.

8. Your Privacy Rights (UK GDPR, EU GDPR and CCPA)

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Ask us to correct information that is wrong or incomplete.
  • Ask us to delete your information.
  • Object to, or ask us to restrict, how we use your information.
  • Withdraw your consent at any time, where we rely on it.
  • Receive a copy of your information in a portable format.

California residents also have the right to know what categories of personal information we collect and why, and to ask us to delete it. We do not sell or share personal information for cross-context behavioural advertising, and we will never treat you differently for using your rights.

To make a request, email us at support@cybershield.expert. If you are in the UK and unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

9. Data Retention

We keep personal information only for as long as we need it to provide our products and support, to meet legal, tax and accounting requirements (normally six years for order records), and to resolve any disputes. Email subscribers' details are kept until they unsubscribe.

10. Data Security

We take reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. However, no method of sending or storing data online is completely secure, so we cannot guarantee absolute security.

11. International Data Transfers

Some of our service providers, including ClickBank, are based in the United States, so your information may be processed outside the country where you live. Where we transfer information from the UK or EEA, we rely on recognised safeguards such as approved standard contractual clauses or the UK Extension to the EU-US Data Privacy Framework.

12. Children's Privacy

Our website and products are written for parents and grandparents. They are not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us their information, please contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, email us at support@cybershield.expert.

Orpheus Recruitment Ltd, 190 Dantzic Street, Manchester, M4 4LH, United Kingdom. Registered in England and Wales, company number 16201789.